November 16, 2024

Unlocking the Innovator Within Your Employees

As published in

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Digital disruption, accelerated global competition and heightened consumer expectations are transforming industries around the globe, reshaping markets, creating new business models, and overturning long-standing incumbents. As a result, companies are realizing they must become more innovative – and they must do it quickly – or risk being put out of business. Despite these market threats, research by KPMG revealed that most innovation programs at large enterprises are only in the earliest stages when it comes to the maturity of their innovation initiatives. They have little to no structure for fostering innovation and are failing to invest significantly enough in implementing meaningful innovation programs.

So what are the missing ingredients in rolling out more impactful innovation programs that are set up for lasting success? It may seem counterintuitive, but the answer is this: Focus on the innovators, not the innovation. In other words, businesses must invest more in their people.

Often, companies equate innovation with new technologies, but that is a very limited viewpoint. Innovation is more than just a new technological invention or new product development. Innovation can be a new operational process that reduces costs or speeds delivery; it can be a new business model that delivers services to customers in a better way; it can even be a new way of working with partners. Like happiness, innovation is a state of mind—an attitude. It is a culture. It is an ongoing approach that connects personal passions with business goals, and it must be interwoven throughout every aspect of the organization, every day. This mindset must come from the people of an organization, not from a flow chart.

The good news is that every company is capable of cultivating this mindset and this culture. Innovation already exists within your company. It lives among the employees and lies within their collective knowledge – you just need to unlock it. Here’s how:

Begin with management

An innovation mindset cannot be mandated or instituted from the top down; but at the same time, executive support is still essential. Employees must see that innovation is a true priority for the leadership team and not something to which the company merely pays lip service. When executives demonstrate that they are passionate about innovation, it becomes contagious and permeates the entire workforce, inspiring employees in all regions, functions, and grade levels.

Connect all employees to the company’s mission

Research shows that an alarming 70 percent of America’s workers report being disengaged and emotionally disconnected from their employers. As a result, they are not working to their full potential. Often, this happens because employees feel they don’t have a voice in their organization. In many companies, people feel they are divided into classes: roles that are perceived as adding value to the organization and roles that aren’t. For example, in a technology company, people may falsely believe that only the engineers and sales teams add real value. Other roles in the organization may be viewed as less important.

It’s critical to show employees that for any success to happen, everyone in the organization must make a meaningful contribution. Listen to employees and make sure they feel that their role adds value. Reinforce and repeatedly share the company’s mission, goals, and overarching strategy for getting there – and make sure every employee understands how their job function contributes to that. Tie the company’s strategy to the necessity for internal innovation and encourage employees to bring their innovative ideas to the table, no matter their role.

Emphasize that innovation is everyone’s job

Along those same lines, it’s important for employees to understand that innovation is everyone’s job and responsibility. Innovation does not belong to a certain business unit, such as R&D or product development – it can come from anyone, anywhere at any time. By providing opportunities for employees across all job functions and at all levels of the organization to voice and develop their innovative ideas, it creates a sense of ownership among employees and broadens the responsibility for innovation to each and every employee. Think of innovation as a team sport. Everyone has a key role and must participate and work toward the same goal.

Embrace diversity

Disruptive ideas rarely occur when everyone in the room comes from the same background and point of view. Rather, a more diverse team – whether that diversity is around gender, ethnicity, cultural or socio-economic backgrounds, education levels, or ages – produces the most valuable breakthroughs. Research has shown that hiring a more diverse workforce results in companies becoming more innovative, resilient, and productive.

Break down organizational silos to create opportunities for employees from different backgrounds, experiences, and job functions to work together on projects. Encourage employees to share different viewpoints; celebrate people and teams who are willing to voice dissent, but also work together with their varied talents, skills, and perspectives. This type of cross-pollination of ideas and skills leads to the most valuable innovations and keeps employees more fully engaged.

Encourage curiosity and experimentation

Ultimately, innovation comes down to curiosity. It’s important for businesses to encourage a curious, experimental, and entrepreneurial mindset among employees. Employees must not be afraid to take risks or fail. The lessons learned from trying and failing are often what spurs the next successful innovation by redirecting us to try a different approach. Amazon CEO Jeff Bezos credits his willingness to take risks and fail as one of the key elements to his company’s success, saying, “I believe we are the best place in the world to fail (we have plenty of practice!), and failure and invention are inseparable twins.” When a company embraces this attitude, it mitigates the stress of failure and encourages employees to try new ideas.

Ultimately, innovation is about people, their passions, and their talents, not technology. By focusing on the innovator rather than the innovation, businesses can create a powerful shift in corporate culture, one that drives a can-do attitude among employees companywide to search and strive for the latest breakthrough. In doing so, organizations will set themselves up for ongoing success today and in the future, no matter what the competitive landscape brings.

Meanwhile, if you have questions, get stuck, or need an innovation therapist, don’t hesitate to contact me:

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This article originally appeared in Cisco Blogs on February 7, 2019

What Alex Can Do For You

  • Developed and led AI and Innovation strategy for multiple Fortune 100 companies, driving double-digit revenue growth.

  • Over 20 years of hands-on experience driving transformative business and technology solutions for global brands like Dell, Amgen, IBM, Pfizer, and Cisco.

  • Recognized by Forbes as “One of the World’s Top Experts on Innovation” and named a “Top AI Keynote Speaker to Watch.”

  • Frequent contributor to Forbes, Entrepreneur, and Fast Company, sharing actionable insights on AI strategy, the future of work, and innovation.

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What sets Alex apart from other top AI speakers and innovation experts?

With AI and innovation elevated to buzzwords, there are plenty of speakers in this space. While many offer insightful keynotes, few can bring the depth of understanding, hands-on experience, and diverse viewpoints that Alex can. Alex doesn’t just talk about AI and innovation. He’s led it at Dell, Pfizer, and Cisco. He’s sat across from C-Suite execs to build global innovation plans. And he’s resonated with audiences at Google, AWS, Disney, Coca Cola, and dozens of other companies with keynotes tailored to their unique AI opportunities. A frequent contributor to Forbes, Inc., Entrepreneur, and Fast Company, Alex has been identified as a Top AI Voice on LinkedIn. He is also the author of a Wall Street Journal Bestseller, Fearless Innovation. Alex’s style is personable, approachable, and human. It’s never caught up in techspeak, or jargon so he resonates with any audience. Learn more about what sets Alex apart. Get in touch.

How does Alex customize keynotes and workshops?

No two organizations’ AI or innovation opportunities, or challenges, are the same. So canned keynotes or one-size-fits-all workshops just won’t do. Instead, Alex uses AI and data to tailor his engagements with available pre-event surveys. Analyzing responses, Alex customizes his content to address key needs and pain points, ensuring his message is meaningful. Speaking with leadership and other event stakeholders, Alex further customizes the content to ensure resonance and relevance, engaging audiences. Add it all up and you have keynotes and workshops that feel like they’ve been created for you—because they were. Learn more about Alex’s methodology. Get in touch.

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With so much experience leading large-scale innovation initiatives, Alex is able to reach and resonate with any audience, no matter their knowledge level, industry, culture, or department. Captivating audiences from a live stage, or a virtual event, Alex is a fixture at C-Suite summits, innovation conferences, policy talks, offsites, and employee all hands meetings, plus governmental and academia events. An audience looking for fresh perspectives, real solutions, and custom content will find Alex’s keynotes engaging and actionable with ideas they can start applying right away. Curious about Alex’s recommendations for your event? Get in touch.

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Alex’s roster of past clients, keynote engagements, and employers reads like a Wikipedia entry of the world’s most innovative, respected organizations. Disney, Coca Cola, ISO, AWS, Google, LEGO, CAT, IBM, Cisco, Dell, and dozens of other organizations have benefited from Alex’s keynotes, workshops, and strategic advisory services. As the former Managing Director of Innovation Strategy at Cisco, leader of global Innovation Centers and Smart City programs in 7 countries, and creator of innovation tracks for 3 Olympics, Alex’s real-world experience magnifies his impact upon any organization he partners with. Additionally, Alex has worked hands-on with governments, industry groups,startups and scaleups, plus large academic institutions, like the University of Delaware and The University of California, impacting 300,000+ students and thousands of faculty.

What topics does Alex Goryachev cover in keynotes and workshops?

While every keynote or workshop is customized to an event or audience, Alex is often requested by clients to bring a fresh perspective and real-world expertise on topics, including: AI’s impact on work and education Innovation in the age of AI Building buy-in and reducing hesitancy towards AI Policy and ethics related to AI C-Suite and leadership insights on AI Employee engagement in innovation The impact of AI on society Use cases, solutions, and strategies for AI and innovation Innovation culture and proven frameworks Reskilling and workforce preparedness Education and academia policy Government AI policy and legislation For additional topic ideas and recommendations for your event, get in touch.

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